Case Study :

Seamless Payroll and HR Solutions for a Japanese-Owned Shipping Company

Find out how we helped a Japanese-owned company in Singapore manage payroll and tax compliance for a diverse workforce.

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Compliance with Tax and Employment Laws

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Renewal of work passes

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Singapore

Japanese-Owned Shipping Company

Services used :
Designation

Tourlife has been exceptional in managing our payroll and HR needs. Their customized payroll system, comprehensive employee tax filing, and withholding tax compliance have significantly streamlined our operations. The integrated HR support ensures that all employee inquiries and records are meticulously handled, allowing us to focus on our core business. Thanks to Tourlife, our company maintains full regulatory compliance and enjoys enhanced operational efficiency. Highly recommend their services!

The Challenge

A prominent Japanese-owned shipping company, managing a diverse workforce of migrant workers along with Japanese directors and managers, faced significant challenges in ensuring compliance with Singapore’s complex regulatory framework while maintaining smooth operations.

Complex Payroll Administration

Handling monthly payroll for a varied employee base, including different wage structures and deductions, is complex and time-consuming.

Employee Tax Filing

Accurate and timely personal tax filings for both local and expatriate employees are challenging, given varying regulations based on residency and income.

Expatriate Withholding Taxes

Correctly calculating and remitting withholding taxes for expatriate staff is difficult, requiring navigation of different tax rates and bilateral treaties.

Regulatory Compliance

Ensuring adherence to Singapore’s complex and evolving regulatory framework, including CPF contributions and employment pass requirements, is a significant challenge.

The Solution
Customized Payroll Management

The payroll software was configured to manage all aspects of payroll, including the calculation of CPF contributions, foreign worker levies, and other statutory requirements. This automation reduced errors and increased efficiency in payroll processing.

Comprehensive Employee Tax Filing

Our tax team handled personal tax filings for all employees, including locals, migrant workers, and Japanese expatriates. We prepared and submitted all necessary documents, ensuring timely and accurate compliance to avoid penalties.

Withholding Tax Compliance

We managed the intricate process of withholding tax filing for the expatriate staff. Our systematic approach ensured full compliance with Singapore’s tax laws, thereby alleviating the administrative burden on the company's internal team and preventing any legal issues.

Integrated HR Support

We provided continuous HR support, including maintaining detailed employee records, managing leave and benefits, and addressing employee inquiries. This comprehensive support streamlined HR processes, allowing the company's management to focus on their core business activities and strategic goals.

The Result

By implementing these strategic solutions, we ensured a seamless payroll and HR operation for the Japanese-owned shipping company :

Enhanced job satisfaction and productivity among migrant workers and expatriate staff

Created a supportive work environment & achieved operational efficiency.

Maintained compliance with regulatory requirements in Singapore & Strengthened reputation as a reliable and responsible employer.

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